Refund Policy
Our aim at Hawksquad Consultancy is to make sure that each and every client is completely satisfied. We give a thorough refund policy to resolve your issues if you’re not completely satisfied with the services you received:
Service Assessment: We invite you to complete a detailed assessment of our services within the first fifteen days of our engagement.
Eligibility for Refunds: To be eligible for a refund, a written request outlining the grounds for dissatisfaction must be made.
Timeframe: Within 30 days of the original service delivery date, refund requests will be granted.
Service Completion: If the service has been rendered in accordance with the terms specified, no refunds will be issued.
Partial Utilization: Refunds will be computed depending on the fraction of services that were not used.
Processing Time: Give us ten to fifteen business days to examine and handle your refund request.
Communication: Throughout the evaluation process, our staff might be in touch to request more information.
Payment Methods: The original payment method used for the transaction will be used to handle refunds.
Deductions: The return amount may be reduced by any applicable transaction fees and service charges.
Non-Refundable Services: Prior to engagement, it will be made clear whether certain specific services are not refundable.
Third-Party Expenses: There will be no reimbursement for any third-party expenses paid for the provision of services.
Customized Services: Refunds for customized services will be assessed on an individual basis.
Services Canceled: Hawksquad Consultancy will reimburse you in full for any services that are canceled.
Client Responsibilities: In order to prevent misunderstandings, the client must supply precise information and explicit needs.
Dispute Resolution: Before taking legal action, both parties will try to settle their differences through mediation.
Privacy: Strict secrecy will be maintained regarding client information and reimbursement details.
Force Majeure: In the event of unanticipated events beyond our control, the refund policy may be waived or changed.
Client cooperation: In order to handle refunds quickly, the client must cooperate and respond promptly.
Get in touch with us: Please email refunds@hawksquadconsultancy.com to our customer care with any questions or requests for refunds.
The purpose of this refund policy is to maintain equity and openness in all aspects of refunds. We are grateful for your business and always strive to deliver top-notch services.